Cookie Policy
Last Updated: March 22nd, 2024
This cookie policy describes how Emailable (“Emailable”) uses “cookies” and other similar technologies, in connection with our Site and Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
1. What is a Cookie?
Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a User’s login details, and storing site preferences.
2. Does Emailable use Cookies?
Yes. We use cookies in accordance with our Privacy Policy to:
- ensure that our Services function properly,
- understand how visitors use and engage with our Site, and
- analyze and improve Services.
3. Who sets cookies when I use Emailable’s Site?
There are two main types of cookies that can be set:
-
First party cookies. These cookies are placed and read by Emailable directly when you use our Services.
-
Third party cookies. These cookies are not set by Emailable, but by other companies. See further details below on how to manage these cookies.
4. How Emailable Uses Cookies
Cookies play an important role in helping us provide effective and safe Services. Below is a description of the commonly used cookie types and the purposes that apply to them.
Necessary Cookies
Some cookies are essential to the operation of our Site and Services and make it usable and secure by enabling basic functions like page navigation and access to secure areas of the Site. We use those cookies in a number of different ways, including:
- Authentication. To remember your login state so you don’t have to log in as you navigate through our Site and dashboard.
- Security. To protect user data from unauthorized access.
- Functionality. To keep our Site and Services working correctly, like showing you the right information for your selected location.
| Name | Type | Description |
|---|---|---|
| _session_ | First party | Tracks the user’s session for Emailable. |
| time_zone | First party | Provides the user’s time zone to Emailable’s servers. |
| __cf_bm | Third party | Used by Cloudflare for Bot Fight Mode. |
| __cfruid | Third party | Used by Cloudflare to identify trusted web traffic. |
| cf_clearance | Third party | Clearance Cookie stores the proof of challenge passed for Cloudflare. |
| m | Third party | Tracks the user’s session for Stripe. |
| __stripe_mid | Third party | Fraud prevention and detection for Stripe. |
| __stripe_sid | Third party | Fraud prevention and detection for Stripe. |
| crisp-client-* | Third party | Tracks the user’s chat session for Crisp. |
Preference Cookies
Preference cookies are used by Emailable to remember your preferences and to recognize you when you return to our Services.
| Name | Type | Description |
|---|---|---|
| language | First party | Remember which language has been automatically selected. |
Analytics Cookies
Analytics cookies help us understand how visitors interact with our Services. We use those cookies in a number of different ways, including:
- Site Features and Services. To remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account.
- To Analyze and Improve Our Services. To make our Site and Services work better for You. Cookies help us understand how people reach our Site. They give us insights into improvements or enhancements we need to make to our Site and Services.
- Pixel tags (also known as web beacons and clear GIFs). May be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
- Third Party Analytics. May be used to collect and analyze information about the use of the Services and report on activities and trends.
| Name | Type | Description |
|---|---|---|
| ph_phc_* | Third party | Tracks the user’s pageviews and clicks for analytics in PostHog. |
| ajs_user_id | Third party | Tracks the user’s pageviews and clicks for analytics in Customer.io. |
| ajs_anonymous_id | Third party | Tracks the user’s pageviews and clicks for analytics in Customer.io. |
Advertising cookies:
We and our service providers may use cookies and similar technologies on our Sites and Service to direct Emailable ads to you through targeted advertisements for Emailabe Services on other sites you visit and to measure your engagement with those ads.
5. Can I opt-out?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights in your browser settings where you can adjust cookie retention settings and accept or block individual cookies. Certain parts of our Sites and Service may not work if you turn cookies off.
As the means by which you can manage cookies vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies